FAQ - Usfishingstore

If you don't see the answer you're looking for, feel free to reach out to our customer support team, who are always ready to assist you.

FAQ Second Version

When Will my order ship after I have ordered it ?

Additionally, all items are subject to a handling period before they are send out. This includes order verification, payment processing and verification, quality control and packaging. Most of the orders leave the warehouse within 1-3 days after payment.

Our support team is working forward even faster processing times.

How Long Will it Take To Get My Package?

Please be patient with shipping schedules, normal delivery times to the United States range from 2 to 12 days after the item has been send out from our warehouse.

Where are you shipping from ?

In order to provide affordable shipping prices for our customers, we are shipping from warehouses located in USA .

What payment methods do you accept ?

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal payments.

Is it possible to not receive my order

If you don’t receive your product within the times we provide, contact us as soon as possible at [email protected].

What if I receive a damaget/broken produkt ?

If a product received has manufacturing defects, the buyer is entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, we will cover related costs to deliver a replacement.

If this happens to you, please reach out with:

– Your order number.

– A picture of the damaged product.

Please be aware to send this details within 24 hours after delivery to [email protected], otherwise we can’t accept the refund.

How long does it take for the support to respond ?

The average response time is from 2 to 3 hours on busy days. We are doing our best to answer as soon as possible.

Understanding the importance of quality over quantity we take care of every client carefully.